Warranty & Liability Policy

Nautafix supplies products manufactured by third-party brands including, but not limited to, ceramic coatings, polishing systems, detailing accessories, and marine maintenance products.

1. Manufacturer Warranties

Where applicable, product warranties are provided by the original manufacturer.

Nautafix does not independently guarantee manufacturer performance claims unless expressly stated.

Any warranty assessment may require:

  • proof of purchase,
  • batch numbers,
  • photographs,
  • and details of product usage and application.

2. Warranty Exclusions

Warranties do not cover:

  • incorrect application,
  • improper preparation,
  • poor maintenance,
  • contamination,
  • environmental damage,
  • normal wear and tear,
  • or misuse.

3. Coating Performance

Ceramic coating durability is affected by multiple variables outside Nautafix’s control.

Claims relating to longevity or performance are based on manufacturer guidance and controlled testing environments.

Actual results may vary.

4. Inspection & Claims

Any warranty claim must be submitted promptly upon discovery of the issue.

Nautafix reserves the right to:

  • inspect products,
  • request supporting evidence,
  • or refer claims directly to the manufacturer.

5. Limitation of Liability

To the fullest extent permitted under UK law, Nautafix shall not be liable for:

  • indirect losses,
  • loss of use,
  • vessel downtime,
  • labour or installation costs,
  • travel expenses,
  • or consequential damages.

Liability shall be limited to the replacement or refund of the affected product only.

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